When it comes to resources, most businesses agree that the "human" kind can be the most important and most difficult to find. The role of an executive search firm or staffing firm, therefore, serves as a lynch pin between a company's specific need and the right individual to fulfill that need.
And filling the gap all begins with a phone call. In fact, the task continues with phone call upon phone call: conference calls, phone interviews, reference checks and debriefings all making use of a critical communication asset, your phone system.
Alternate Access provides a set of communication tools to ensure your company is accessible to both important clients and candidates. Dramatically reduce telephone tag with call announce and call routing features. No need to be tied to your desk awaiting that definitive decision from a client. Let your calls follow you and take them whenever and wherever you are available.
Need to capture details of a job specification, contract negotiation or action items from a staff meeting? Use the call recording feature to capture what was said, by whom and how it was said. Erase all doubt. Save voice mails along with information in fax or e-mail format in a single client folder for organized archival and easy retrieval.
And, when you need to reach a candidate or staff member immediately, use Courtesy Text™ to do so with the press of a button. Alternate Access enables your firm to cut through the clutter of contact information and eliminate the frustration of tracking down candidates and employees by providing a point-to-point method for reaching them. Directly from your computer to their pocket or purse — wherever their cell phone is stored — you can get your message to their intended recepients and enable them to respond in minutes.
Examples of time-sensitive messages you might send include:
Make your company the most responsive client service provider in your field and ensure the calls keep coming to you.